PKR98 Game Privacy Policy — How We Handle Your Personal Data

1. Introduction

This Privacy Policy describes how PKR98 Game collects, uses, stores and protects the personal information of players who register and use the platform. It applies to all services available through pkr98game.pro — including slots, live casino, RNG table games, sports betting across cricket, PSL, football and esports, and all payment and account management features.

By creating an account on PKR98 Game you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. This policy should be read alongside the Terms and Conditions, which govern your overall use of the platform.

We may update this policy from time to time. When we make material changes, we will notify you via the email address registered to your account or through an in-platform notice. The "Last Updated" date at the top of this page reflects when the most recent version came into effect.

2. What We Collect

We collect personal information in two main ways — information you provide directly and information collected automatically when you use the platform.

Information you provide directly:

• Full name and date of birth (required for age verification — you must be at least 18)
• Email address and mobile number
• Mailing address where required for account verification
• Identity documents submitted during verification processes (such as CNIC or passport copy)
• Payment method details — wallet IDs for JazzCash, Easypaisa, Raast; account numbers for bank transfers; card details for debit/credit transactions
• Any communications you send to our support team

Information collected automatically:

• IP address and approximate geographic location
• Device type, operating system and browser version
• Login timestamps and session duration
• Pages visited and features used within the platform
• Betting and gaming history — games played, stakes placed, outcomes and account balance changes
• Cookie and similar tracking data (see Section 6)

3. How We Use Your Data

PKR98 Game uses the personal information we collect for the following purposes:

We do not use your data for automated decision-making that produces significant legal effects without human oversight, except in cases of clear fraud detection where immediate account restriction is necessary to protect both the player and the platform.

4. Payment Data

All financial transactions on PKR98 Game are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer, debit or credit card, or another supported mobile wallet, your payment details are handled as follows:

• Payment data is transmitted directly to the relevant payment processor over an encrypted connection. PKR98 Game does not store full card numbers or full wallet credentials on its own servers.
• Transaction records — including amounts, timestamps and payment method references — are retained for account management, withdrawal processing and dispute resolution purposes.
• Payment processors such as JazzCash and Easypaisa process your transaction data under their own privacy policies and security standards. PKR98 Game is not responsible for how these providers handle data within their own systems.
• You must only use payment methods registered in your own name. Using another person's payment method is a breach of both this Privacy Policy and the Terms and Conditions and will result in account investigation and possible closure.

5. Data Sharing

PKR98 Game does not sell your personal information to third parties. We share data only in the limited circumstances described below:

• Payment processors — JazzCash, Easypaisa, Raast, banking partners and card networks receive the data required to process your deposits and withdrawals.
• Identity verification services — If we request identity documents, these may be processed by a third-party verification provider under a data processing agreement with PKR98 Game.
• Game software providers — Third-party game studios that supply live casino tables and slot games may receive a session token or anonymous player identifier to initiate your game session. They do not receive your full name, contact details or payment information.
• Analytics providers — Aggregated, anonymised usage data may be processed by analytics tools to help us understand platform performance. This data does not identify individual players.
• Legal obligations — We may disclose personal information if required to do so by a valid legal process or to protect the safety and security of the platform and its players.

Any third party that processes personal data on behalf of PKR98 Game is required to handle that data securely and only for the purpose for which it was shared.

6. Cookies and Tracking

PKR98 Game uses cookies — small text files stored on your device — and similar technologies to make the platform work properly and to understand how it is being used. We use the following categories of cookies:

• Essential cookies — Required for the platform to function. These keep you logged in during your session, remember your language preference and maintain your basket or bet slip state. These cannot be disabled without breaking core platform functionality.
• Analytics cookies — Help us understand which pages are visited most, how long players spend on different sections, and where technical errors occur. Data collected is aggregated and does not identify individual players.
• Preference cookies — Store optional settings you choose, such as display preferences or notification settings within the platform.

PKR98 Game does not use advertising or tracking cookies that follow you across other websites or build a profile for targeted advertising. You can manage cookie settings through your browser. Disabling essential cookies will affect your ability to stay logged in and use certain platform features.

7. Data Retention

We retain your personal information for as long as your account is active and for a period after account closure as required for the purposes described in this policy. Specific retention periods are as follows:

• Active account data — Retained for the full duration your account is open.
• Transaction records — Financial transaction records including deposit and withdrawal history are retained for a minimum period after account closure to allow for dispute resolution and fraud investigation.
• Identity verification documents — Retained for the period required to fulfil the purpose for which they were requested and then securely deleted.
• Support correspondence — Retained for a reasonable period to allow follow-up queries and quality review.
• Marketing data — Deleted promptly when you withdraw consent for marketing communications.

When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8. Security Measures

PKR98 Game applies the following technical and organisational measures to protect your personal data:

• All data in transit is protected using TLS (Transport Layer Security) encryption.
• Passwords are stored using a one-way hashing algorithm — we cannot see your password in plain text.
• Access to personal data within the platform's internal systems is limited to staff with a legitimate operational need.
• Payment credentials are tokenised — full payment details are not stored on our servers.
• Regular security assessments are conducted to identify and address potential vulnerabilities.
• In the event of a data security incident that poses a risk to your personal data, we will notify affected players as soon as reasonably practicable.

While we take these precautions, no platform can guarantee absolute security over the internet. You also play an important role in keeping your account secure — use a strong, unique password and do not share your login credentials with anyone.

9. Your Rights

As a player on PKR98 Game, you have the following rights over your personal data. To exercise any of these rights, contact our support team using the details in Section 12.

• Right to access — You can request a copy of the personal data we hold about you.
• Right to correction — If your personal data is inaccurate or incomplete, you can request that we correct it. For minor details such as contact number or address, you can update these directly from your account settings.
• Right to deletion — You can request that we delete your personal data. Note that certain data must be retained for financial compliance and dispute resolution purposes even after you request deletion. We will inform you of any data that cannot be deleted and the reason.
• Right to opt out of marketing — You can withdraw consent for marketing emails and platform notifications at any time through account settings or by contacting support.
• Right to data portability — You can request a copy of your personal data in a machine-readable format.
• Right to object to processing — Where processing is based on legitimate interests rather than legal obligation, you may object to that processing.

We aim to respond to all data rights requests within a reasonable timeframe. If your request requires additional verification to confirm your identity before we can fulfil it, we will let you know what is needed.

10. Minors and Age Verification

PKR98 Game is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Date of birth is collected at registration specifically to prevent minors from accessing the platform.

If we discover or have reason to believe that a registered account belongs to a person under 18, that account will be immediately suspended, all funds will be held pending investigation and the matter will be handled in accordance with our safeguarding responsibilities.

If you are a parent or guardian and believe a minor has registered on the platform using false information, please contact our support team immediately so we can investigate and take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or changes in applicable legal requirements. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered players by email or through an in-platform notification on your next login.

We encourage you to review this policy periodically. Your continued use of PKR98 Game after a revised policy has come into effect constitutes your acceptance of the updated terms. If you disagree with a change, you can request account closure through the support contact below.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please get in touch with the PKR98 Game support team. We aim to acknowledge all privacy-related requests promptly and resolve them as quickly as possible.

You may also review our Terms and Conditions and Responsible Gaming page for related information about how the platform operates and how we support player wellbeing.